This Privacy Policy describes how Abatech Education Pty Ltd, trading as Holberton School Australia (“Abatech”, “we” or “us”), collects, uses, discloses and protects personal information collected through our website www.holbertonschool.com.au (“Website”), our social media accounts, and our interactions with you.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Information you provide directly. When you fill out and submit our contact or application forms, we may keep a record of your contact information such as your name and email address, any information contained in attachments you provide, and our correspondence with you. We use this to respond to your requests and manage our relationship with you.
Information collected automatically. When you visit the Website, your browser automatically provides certain information, which may include device information (device type, operating system, browser type and version), log information (IP address, screen resolution, referring domain) and general location information.
Cookies, tags and analytics. We use cookies to help you log in faster, understand what information interests you, and improve the Website. We may also use tags (pixel tags or web beacons) to monitor traffic patterns, understand whether you arrived from an online advertisement, and measure the effectiveness of our content. We use Google Analytics, and conversion tracking from Google Ads and Meta (Facebook pixel), which collect information through cookies and usage data to analyse visitor behaviour and demographics. For more information, see Google’s privacy policy at www.google.com/policies/privacy/partners/ and Meta’s at www.facebook.com/privacy.
Information from third parties. If you interact with us through external platforms such as LinkedIn, Facebook or X, those platforms may pass certain information about your use of their services to us, including cookies and usage data.
Anonymity. Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry.
Sensitive information. We only collect sensitive information (such as health information) where it is reasonably necessary for our functions and you have consented, or where otherwise permitted by law.
We use your personal information to:
Direct marketing. We may send you information about our programs and events. You can opt out at any time by using the unsubscribe link in our emails or by contacting us at contact@holbertonschool.com.au. To limit interest-based advertising, you can adjust your settings at adssettings.google.com and in your Facebook ad preferences.
We share your personal information with as few third parties as possible. We may disclose it to:
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
We do not actively disclose your personal information to overseas recipients. However, some of our service providers (including Google and Meta) may store or process information on servers located overseas, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include access controls, secure systems and limiting access to staff who need the information to perform their roles.
If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, contact us at contact@holbertonschool.com.au. We will respond within a reasonable period, usually within 30 days. If we refuse a request, we will explain why in writing.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at contact@holbertonschool.com.au. We take complaints seriously and will investigate and respond within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Our services are not directed at children under 18 and we do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at contact@holbertonschool.com.au and we will remove it to the extent required by law.
We retain personal information for as long as necessary for the purposes for which it was collected, to meet our legal obligations, and for any other permitted related purpose. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.
We may update this Privacy Policy from time to time to reflect changes in our business, practices or the law. When we do, we will update the “last modified” date at the top of this page. We encourage you to review this page periodically.
The Website may contain links to websites and services not operated by us. Those sites have their own privacy policies and we are not responsible for their practices. Please review their policies before submitting any information.
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at contact@holbertonschool.com.au.
